Customer Service – Business benefits of a web site

Customer service is a vital part of the selling process
for any business.

Your website can greatly reduce the cost of providing
your customers with the after sales service they require.

The need for printed
catalogues and brochures will be reduced through placing this information
on your website and allowing visitors to browse through them at their leisure.

Furthermore, the facility for customers to pay for their orders online will
reduce the amount of processing undertaken by you.

The use of a Frequently
Asked Questions (FAQ) page can eliminate the need for a customer to phone
the company helpline, and a “Contact Us” e-mail link can deal
with the more difficult queries.

Contact SeyeneCo to increase your customer
services by moving onto the Internet.